Job Openings
Job ID: 8734
Job Title: Cybersecurity Engineer
Number of Positions: 1
Location: Columbus, OH
Job Type: permanent
Contact Email: sya@comtechglobal.com
Post Date: 02/13/2025
Expire Date: 02/18/2025
Job Description:
Position Title: Cybersecurity Engineer(Remote) Full Time Position we prioritize creating a diverse, equitable and inclusive workplace. If you're enthusiastic about this role but your previous experience only partially matches qualifications in the job description, we still encourage you to apply. We believe in fostering growth and providing opportunities for continuous learning and development of skills as you progress in your career with us. Summary: This position is responsible for leading and supporting efforts to secure the enterprise network infrastructure including but not limited to firewalls, Data Loss Prevention, Web application firewalls and similarly aligned security controls. Lead efforts in designing, implementing, administering, and supporting enterprise security controls for both on premise and cloud environments. What You’ll Be Doing: • Implementation of network security strategy including on prem and cloud enablement and establishing next generation firewall features and capabilities. • Provide analysis and recommendations for the continuous improvement of on prem and cloud (Azure, AWS, GCP, etc.) network security. • Maintain, deploy, upgrade, and troubleshoot cloud network security infrastructure solutions, including hybrid connectivity, firewalls, WAFs, Intrusion prevention and detection systems, DLP tools, etc. • Collaborate with security and infrastructure teams to implement consistent technical solutions and support processes. • Evaluate and harden tooling and instrumentation to prevent cybersecurity exploits. • Prepare and update Cybersecurity procedures, standards and/or other technical requirement documents. • Provide input on the roadmap for addressing capability gaps, maturity improvements, and innovations. • Perform and/or coordinate regular security assessments of existing or new infrastructure. • Perform duties necessary to assist in establishing practices and system configurations to ensure the safety of enterprise system assets and to protect enterprise systems from intentional or inadvertent access, compromise, or destruction. • Assists with monitoring and auditing of information systems activities and systems to confirm security policy compliance and provide management with security policy compliance assessments and system monitoring reports. • Work with stakeholders to provide security solutions that support business requirements. • Conduct security risk assessments on new products and systems, periodic security risk assessments on existing systems and identify and/or recommend appropriate security countermeasures and best practices. • Identify security gaps that expose the enterprise to potential exploits and develop short and long term prioritized remediations to address those gaps ensuring management is apprised of the risk in a timely manner. • Mentor and develop other team members. • Promote security centric knowledge sharing and enterprise security training. • Assist with on-call support as needed. What You’ll Bring To The Company: Required: • Experienced or conversant with public cloud computing - AWS (preferred), Azure and/or GCP. • Ability to interpret information security data and processes to identify potential compliance issues. • Ability to quickly understand complicated data flows to identify and validate security requirements. • Must be a team player and willing to establish a strong positive working relationship with all areas of the business. • Ability to work effectively, independent of assistance or supervision. • Innovative, creative, and extremely responsive with a strong sense of urgency. • Ability to clearly communicate Information Security matters to executives, auditors, end users, and engineers using appropriate language, examples, and tone. • Individual must be goal oriented, organized, and motivated to learn and advance to a higher level within professional career. • Strong interest in learning new and emerging technologies. • Good understanding of Security and systems best practices. • Willing to share knowledge with co-workers and to assist them in understanding technical and business topics. Preferred: • Bachelor’s degree in engineering, computer science, or IT related field and/or ten or more years of experience as an advanced system engineer or architect. • Seven or more years of engineering experience developing and delivering complex, distributed, enterprise class hardware/software, and creating successful business outcomes. • Seven or more years of progressive experience in engineering and network design/implementation/support. • Experience with agile methodologies and practices.
Job ID: 8733
Job Title: ServiceNow Tester
Number of Positions: 1
Location: Columbus, OH
Job Type: contractor
Contact Email: sya@comtechglobal.com
Post Date: 02/10/2025
Expire Date: 02/17/2025
Job Description:
Role: ServiceNow Tester Location: Columbus, Ohio(Locals only) Hybrid position, currently expected to be in office two days a week and that is subject to change Responsible to: ·Gathering requirements from stakeholders and documenting them in a clear and concise manner. ·Analyzing business processes and workflows to identify areas for improvement and optimization. ·Creating, executing and maintaining test plans, test cases, and test scripts (manual and automation/ATF) to ensure the quality and functionality of software applications. ·Identifying and managing defects and issues, reporting them in a clear and concise manner, and working with the development team to resolve them. · Providing support for end-users during the testing and deployment phases of software applications. Creating and maintaining documentation related to Business Analysis and User Acceptance Testing processes and procedures. ·Strong analytical skills with the ability to gather, document, and analyze business requirements. ·Experience creating and executing test plans, test cases, and test scripts manual and Automation/ATF to ensure the quality and functionality of software applications. ·Experience with ServiceNow and cross-functional diagrams. ·Experience working with Agile and Waterfall methodologies. ·Excellent communication skills, both verbal and written. ·Strong organizational skills with the ability to manage multiple projects and tasks simultaneously. ·Ability to work independently and as part of a team. ·Bachelor’s degree in computer science, Information Technology, or a related field. Thanks and Regards, Santosh Yambari Sr. IT Recruiter 614-212-6580 Office x1009 1103 Schrock Road, Suite 102 Columbus, OH 43229 www.comtechglobal.com MBE & SBA 8(a) Certified 614-350-2021 Direct 614-423-2526 Fax sya@comtechglobal.com Current Openings https://www.comtechglobal.com/job-openings.php Candidates and Vendors For H1b visa and EAD (GC or OPT), we will need a copy of visa, DL, passport and I-94 on day of joining. Please do NOT submit for position if you or your candidate are not willing to share these items by joining date, as we will match copies of visa information and DL submitted with originals in person.
Job ID: 8732
Job Title: Business Analyst (Cobol)
Number of Positions: 1
Location: Columbus, OH
Job Type: contractor
Contact Email: sya@comtechglobal.com
Post Date: 02/05/2025
Expire Date: 02/10/2025
Job Description:
Role: Business Analyst Location: Columbus, OH(Locals only) Work onsite as needed: Columbus, Ohio The Business Analyst (BA) at AGENCY will provide program technical assistance to state and contracted information technology professionals during one, multiple, or all phases of assigned project(s). BAs gather information from various sources (business, technical teams, and legacy artifacts) during the project's inception (i.e., development of the scope and outline of the general requirements) and help ensure the documented requirements are met during design, development, and testing activities. To fulfill this role, the BA will need excellent analytical, facilitation, verbal, and written communication skills. BAs need to have a unique, inquisitive perspective that will ask/investigate/call out opportunities and issues to improve quality and allow development teams to produce applications users want to use instead of having to use. BAs should help the organization see the big picture and envision possible solutions. AGENCY has initiated a project to retire legacy technologies (e.g., COBOL running on an AS/400). The BA role is critical to this project. It will be relied upon to understand current business processes and to promote a viable future state vision that meets AGENCY’s needs as outlined in Ohio Administrative (OAC) and Revised Code (ORC). The BA must be able to effectively organize and track work. AGENCY will look to the BA to assist with developing business analyst process standards, including establishing criteria for a Definition of Ready (DoR). BA activities will include developing and refining user stories to meet the DoR. This position requires a strong understanding and experience refining work backlogs, as well as experience organizing and tracking work items. The BA will develop supporting artifacts such as but not limited to journey maps, business workflows, and enterprise analysis, develop templates, and so on, based on interviews with the technical team, business team, and subject matter experts. They will assist the product owner in writing requirements, defining acceptance criteria, and managing the state of user stories throughout the software development lifecycle (SDLC)/ Project lifecycle. The BA may use a variety of tools, including MS Excel, MS Word, VISIO, and PowerPoint, to develop mock-ups and artifacts to support the development effort. The BA will work closely with the development team. In the process, they need to address questions discovered during the development phase and validate that the code developed matches the requirements and acceptance criteria defined in user stories. The BA will assist with creating and coordinating test plans for business users and assist with test case creation based on their perspective and understanding of business processes. The BA may need to help facilitate engagements between the product owner/business stakeholders and development team members at any time during the project life cycle. When development work is completed and ready for production, the BA will work closely with the AGENCY release management resources to support the code/data movement to production. Mandatory • Minimum 5 years of experience working in a legacy application support development environment. Able to support program staff with story lifecycle management, which includes using the User Story work item for Creating and Managing requirements and adding artifacts obtained from the business. Be able to develop supporting artifacts based on interviews with the technical and business team, write acceptance criteria, assist with the development of acceptance criteria, and migrate user stories from committed to ready-for-test processes. • 5 years demonstrated ability to develop key deliverables (e.g., traceability matrix) using tools such as MS PowerPoint; and MS Excel, MS Word, Visio, or other diagramming software. • 5 years of experience functioning as a BA on a large-scale enterprise-level application. • Good communication and writing skills. • Ability to interact with a diverse group composed of various lines of business and technical staff. Preferred • Experience working with, or in, the State of Ohio or within the public sector. • Experience working with COBOL applications
Job ID: 8731
Job Title: Senior dot Net software Engineer
Number of Positions: 1
Location: Philadelphia, PA
Job Type: permanent
Contact Email: sya@comtechglobal.com
Post Date: 01/28/2025
Expire Date: 02/04/2025
Job Description:
Job Title: Senior dot Net software Engineer Location: Philadelphia, PA (NO REMOTE) Visa Type: No Sponsorship Candidate Job Description: Minimum of 5-7 years of professional experience in full-stack web development. • Deep expertise in object-oriented programming with C#, advanced skills in TypeScript, and significant experience with .NET Framework or .NET 5+. • Proficiency in leading front-end technologies and frameworks such as Angular, React, or Vue. • Expertise in designing and implementing complex backend APIs and services using .NET Framework or .NET 5+. • Strong background in working with ORMs and databases (e.g., nHibernate, Entity Framework, SQL Server). • Proficient in writing sophisticated unit, integration, and UI automation tests. • Experience in continuous integration and continuous deployment (CI/CD) using tools like GitHub Actions, or Azure DevOps. • Experience with migrating towards or maintaining existing software containerization and orchestration with Docker and Kubernetes. Nice to Have • Experience with cloud architectures on platforms like AWS or Azure. • Familiarity with healthcare interoperability standards such as HL7 and FHIR. • Familiarity with building integrations with EHRs. Security Requirements • United States Citizenship • Applicants selected will be subject to a security investigation and eligibility requirements for access to classified (Public Trust) information.
Job ID: 8730
Job Title: QA Tester
Number of Positions: 1
Location: Columbus, OH
Job Type: contractor
Contact Email: sya@comtechglobal.com
Post Date: 01/24/2025
Expire Date: 01/28/2025
Job Description:
Role: QA Tester Location: Columbus, OH Plans, constructs, and executes product tests, system tests, unit tests, load tests, volume tests, network tests as well as works with others for release control processes. The Tester is a member of a team which plans, constructs, and executes product tests, system tests, unit tests, load tests, volume tests, network tests as well as works with others for release control processes. The more experienced Tester manages, plans, constructs, and executes tests and integrates with release control process. Education: Preferred Education: 4-year college degree Requirement Description: This position will function as a highly skilled Tester 2 for Ohio Department of Rehabilitation and Correction’s Project Management Office with specific responsibilities that include: · Create test models for product test and release control (plans, data, and scripts). · Execute assembly or product tests. · Meet time estimates for assigned tasks. · Communicate accurate status updates. · Follow quality standards. · Ability to work in a team environment · Complete assigned tasks. · Strong communication skills; both written and spoken · Define product test plans and criteria for acceptance. · Resolve testing process questions / issues. · Assist in the planning, creation, and control of the test environments. · Assist Team Lead in monitoring estimated-time-to-complete (ETC) and actuals for assigned tasks. · Work to enhance testing skills and build technical and business knowledge. · Update and test release installation procedures. · Generally aware of new developments in industry and processes and ability to apply to work as appropriate. · Determine time estimates and schedule for work efforts. · Define and utilize entry / exit criteria for testing. · Determine time estimates and schedule for own work and resolve issues in a timely manner. Skills: · Knowledge of formal requirements gathering methodologies. · Have excellent oral and written skills. · Have the ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines. · Experience utilizing agile tool sets including GIT and Azure · Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills. · 3 years’ experience with Agile projects · 3 years’ experience in analyzing data elements of enterprise applications; determining how the data elements relate to each other · 3 years’ experience in using Microsoft products; SQL, PowerPoint, Excel and Word · 3 years’ experience in the analysis of business requirements, functional and non-functional · 3 years’ experience using versioning tools: GIT, any versioning tool
Job ID: 8729
Job Title: .Net Developer(Core)
Number of Positions: 1
Location: Columbus, OH
Job Type: contractor
Contact Email: sya@comtechglobal.com
Post Date: 01/24/2025
Expire Date: 01/28/2025
Job Description:
Role: .Net Developer(Core) Location: Columbus OH Must be Ohio resident The Consultants, in working with AGENCY staff, will be responsible for new development and/or rewriting legacy applications to .NET applications utilizing C#, ASP.NET Core MVC, Web API, SQL Server and other technologies. The new applications will implement an N-tier architecture and comply with AGENCY coding standards. During the interview process with the AGENCY staff, the resource consultant must demonstrate competence/experience in their specific area(s) of project assignment. The resource’s experience must also be documented for review and verification. Offered resources not showing technical or functional competence/experience will be sufficient reason to reject the Offeror’s proposal. It is the responsibility of the Offeror to pre-screen their candidates to ensure compliance. Resource will have a background check conducted by AGENCY. Soft Skills 1. Strong communication/ leadership skills. 2. Strong influence, collaboration and negotiation experience. 3. Ability to collaborate with supporting resources across business and/or functional lines. 4. Have excellent oral and written skills/possess strong meeting and work session facilitation skills. 5. Have the ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines. 6. Have strong understanding of prioritization stemming from the elicitation of system and/or user requirements. 7. Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills. 8. Must be knowledgeable in the English language/speak clearly and understandably use the English language. 9. Provides technical guidance and mentoring to technical staff. Mandatory Requirements: Mandatory Requirements/Time 1. 10 years of verifiable experience as a .NET Web Developer developing ASP.NET Core MVC applications at least 4 years. 2. 10 years of verifiable ASP.NET experience developing with the C–Sharp (C#) language. 3. 2 years of verifiable experience with Microservices. 4. 2 years of verifiable experience with Microsoft C# .NET Core or .NET 5. 5. 10 years of verifiable experience with SQL Server Database Design and development including optimization of queries, creating tables, views, stored procedures, and functions. 6. 10 years of application experience developing applications using Entity Framework (EF) 4.0 or later. 7. 5 years of experience developing a project within the AGILE methodology using TFS / Devops. 8. 10 years of verifiable experience developing web applications utilizing the 4.0 .NET Framework or higher. 9. 10 years of verifiable Service Oriented Architecture (SOA) experience developing and securing Windows Communication Foundation (WCF). 10. 10 years of experience or a demonstrable understanding of N-tier environments as it relates to development and deployment. 11. 10 years of experience or a demonstrable understanding of code repository strategies, code promotion strategies and recovery using Team Foundation Server (TFS). 12. 5 years of verifiable experience implementing Asynchronous JavaScript and XML (AJAX) enabled controls within Active Server Pages (ASP).NET Web applications. 13. 5 years of verifiable experience developing reports in SQL Server Reporting Services (SSRS) and making them accessible within an MVC web application. 14. 5 years of experience or a demonstrable understanding of developing applications that are mobile compliant. 15. A demonstrable understanding of implementing secure coding practices for an ASP.NET MVC application. 16. 2 years of experience in Test Driven Development (TDD) or a verifiable experience implementing a testing strategy for applications developed. 17. 5 years of experience developing with Visual Studio; 2 years with Visual Studio 2019. 18. 5 years of experience with TFS/Azure DevOps including git, boards and CI/CD pipelines. Desired Skills: 1. Knowledge and work experience in Web application development using Asp.net, .net8.0 and mobile app - .Net with Cloud, .NET MAUI added advantage. 2. Experience developing SQL server and SQL server Integration Service (SSIS) 3. Experience with Azure and/or AWS cloud computing, containers 4. ETL development experience - added advantage 5. MCPD certification will be highly advantageous.
Job ID: 8728
Job Title: .Net Full stack Developer
Number of Positions: 1
Location: Columbus, OH
Job Type: contractor
Contact Email: sya@comtechglobal.com
Post Date: 01/08/2025
Expire Date: 01/14/2025
Job Description:
Role: .Net Full stack Developer Location: Columbus, OH Programmer 4 Client expects the more senior developer to be extremely well rounded in programming languages with the main knowledge skills in Azure Pipelines, REACT, REDUX,REDIS, Axios, Node.js, Microsoft C#, .NET Framework 1.1 to current version, CORE 6, CORE 8, ASP.NET languages, WIN-Forms development, MS SQL Developer and experience in Enterprise Data Modeling. A more senior developer is responsible for planning, processing and performing all jobs in an efficient manner with little or no supervision to complete all tasks. Education: Preferred Education: 4-yearcollege degree Years of Relevant Experience: 7 plus years Key Skills: Development Skills: Solutions design; Project technical planning; Analysis and design; Communication; Testing and implementation; Recommends software reusability guidelines; Plans and conducts formal mentorship activities for peers and/or lower-level staff via verbal instruction or technical documentation. Development Tools: GIT, GITHUB,AZURE, C#, .NET1.1 to current, ASP, Java Script, knockout, json, api, Node.js, Azure Pipelines, REACT, REDUX, REDIS and Axios, familiar with other language tools. Database: Microsoft SQL Server Diagramming Tools: MS Visio or any flow diagram tools (optional) Version Control: ODRC uses GIT for version control for source code and Documents, any products ok. Also using GITHUB for newer projects. Testing: Perform System Test and Create Test Documentation Documentation: Create Technical documentation with application functionality and test methods, various flow diagrams (Business/Functional) Skills needed for this project: Node.js, Azure Pipelines, REACT, REDUX, REDIS and Axios, AZURE, CORE 6 to 8 Framework, C#, ASP.NET Web application development, .Net 1.1 to Current, Sql2000 to sql2018,SQL Procedures, Functions, Tables, Views, etc., Willing to use new tools and provide positive suggestions. Familiar with manual QA testing processes. The project tasks would be as directed by the Application Manager; expect to perform lower level tasks such as develop simple reports in HTML. Unit testing and technical document creation is also expected. This position is not limited to one project area but can be worked across multiple projects as needed.
Job ID: 8727
Job Title: Senior Business Subject Matter Expert
Number of Positions: 1
Location: Columbus, OH
Job Type: contractor
Contact Email: sya@comtechglobal.com
Post Date: 01/03/2025
Expire Date: 01/07/2025
Job Description:
Role: Senior Business Subject Matter Expert Location: Columbus, OH Years of Relevant Experience: More than 10 years Preferred Education: 4-year college degree in computer science or a related field with advanced study preferred; certifications specific to the field of project management. Job Description: • Consults with executive-level stakeholders to define business need or problem; conducts research, performs studies and surveys to obtain data; and analyzes problems to advise on or recommend solutions, utilizing know edge of theory, principles, or technology of specific discipline or field of specialization. • Requires knowledge in computer programming and other related technical fie ds as well as extensive experience in a particular business or industry subject matter. • Conducts study or survey on need or problem to obtain data required for solution. • Analyzes data to determine solution, such as installation of alternate methods and procedures, changes in processing methods and practices, modification of machines or equipment, or redesign of products or services. • Advises client or department heads on alternate methods of solving need or problem, or recommends specific solution. • Requires experience providing consulting services to governmental entities. • May be designated according to field of business and technical specialization. Job Duties and Responsibilities: • Understand the organization's needs and requirements for a specific project or service. • Conduct research and gather information from relevant stakeholders to develop a comprehensive understanding of the project scope, objectives, and desired outcomes. • Craft a well-structured and detailed Statement of Work (SOW) document that clearly outlines the project requirements, evaluation criteria, and submission guidelines. • Ensure the SOW is compliant with the organization's procurement policies and any relevant legal or regulatory requirements. • Collaborate with cross-functional teams, such as procurement, legal, and subject matter experts, to ensure the SOW is comprehensive and accurate. • Manage the SOW distribution and communication process, responding to vendor inquiries and providing clarification as needed. • Maintain detailed records and documentation of the procurement process, including vendor proposals and evaluation criteria. • Establish and maintain standard operating procedures (SOPs) for the IT division, ensuring consistency and efficiency in operations. • Collaborate with IT team members to identify areas where SOPs are needed, and develop comprehensive, step-by-step procedures to guide the execution of various IT tasks and processes. Mandatory skills • Excellent written and verbal communication skills, with the ability to convey complex information in a clear and concise manner. • Strong research and analytical skills, with the ability to gather and synthesize information from various sources. • Excellent time management and organizational skills to manage multiple projects simultaneously. • Familiarity with the organization's procurement policies, procedures, and best practices. • Proficient in project management and the ability to coordinate cross-functional teams. • Keen attention to detail and the ability to ensure compliance with relevant laws, regulations, and industry standards. • Experience in writing and structuring contract documents, with a deep understanding of the procurement process in governmental entities. • Knowledge of the industry or domain relevant to the SOW, with the ability to understand and translate technical requirements into clear and actionable contract. • Strong problem-solving and decision-making skills, with the ability to provide recommendations and support to the decision-making team. • Familiarity with IT processes, technologies, and best practices, with the ability to translate them into clear and comprehensive SOPs. • Strong analytical and process improvement skills, with the ability to identify areas for optimization and streamlining.
Job ID: 8726
Job Title: Quality Assurance Specialist
Number of Positions: 1
Location: Columbus, OH
Job Type: contractor
Contact Email: sya@comtechglobal.com
Post Date: 01/02/2025
Expire Date: 01/07/2025
Job Description:
Role: Quality Assurance Specialist Location: Columbus, OH Interview: On site (50 W. Town Street, Columbus, Ohio 43215) Position : Hybrid (Tuesday and Wednesday on site) MUST are • Must be able to work the Hybrid model (on site 2 days a week) • Preferred candidate will have knowledge of Integrated Eligibility (Medicaid, Snap/Tanf or Child Care) • Working 100% remote is not optional. Requirement Description: short description on what they will be working on, objectives, and tasks/deliverables Responsibilities • Preferred candidate will have knowledge of Integrated Eligibility (Medicaid, Snap/TANF or Child Care) • Knowledge and experience testing the eligibility Rules will be added benefit. • Preferred candidate will have knowledge & experience with Reports and Integration testing. • Preferred candidate will have knowledge and experience using Test Management tools. • Preferred candidate will have knowledge & ability to script using automation tools such as Selenium & Cucumber • Preferred candidate will have knowledge to manual scripting and test execution. • Act as key point of contact for QA aspects of releases, providing test services and coordinating QA resources. • Ensure that all testing work is carried out in accordance with Test plan, including schedule and quality requirements. • Provide feedback to System Integrator on the implications of testing outcomes. • Knowledge of SDLC and defect lifecycle • Adhere to formal QA processes and daily goals as established by the QA lead. • Ensure that all testing work is carried out in accordance with the Test plan, including schedule and quality requirements. • Proactively follow up on questions and defects and follow to closure. • Respond to all requests from stakeholders in a timely and professional manner. This is canned statement with hours, background check and interview date/time During the interview process with the Ohio Benefits staff, the resource consultant must demonstrate competence/experience in their specific area(s) of project assignment. The resource’s experience must also be documented for review and verification. Offered resources not showing technical or functional competence/experience will be sufficient reason to reject the Offeror’s proposal. It is the responsibility of the Offeror to pre-screen their candidates to ensure compliance. Mandatory Requirements/Time Preferred candidate will have Experience with HHS Eligibility Systems and Policy: 7 + years Experienced tester with knowledge in Medicaid and SNAP/TANF benefits and skills in writing and executing test scripts: 7+ years Adhere to formal QA processes, ensuring that the Systems Implementation [SI] team is using industry-accepted best practices: 7+ years BSc/BA in Computer Science, Engineering or a related field or equivalent work experience Working knowledge of test management software Familiarity with Agile frameworks and regression testing is required. Excellent communication skills
Job ID: 8725
Job Title: AI Chatbot Developer at Columbus, OH
Number of Positions: 1
Location: Columbus, Oh
Job Type: contractor
Contact Email: sya@comtechglobal.com
Post Date: 12/27/2024
Expire Date: 12/30/2024
Job Description:
Role: AI Chatbot Developer Location: Columbus, OH Client is seeking an experienced AI Chatbot Developer, who will develop intelligent chatbot solutions integrated with the Microsoft ecosystem and has some experience developing chatbots using Google CCAI Services. Responsibilities include building conversational interfaces, integrating with natural language processing or generative AI, and connecting hat bot systems to other software applications. AI Chatbot Developer is responsible for designing and delivering data access through APIs and ensuring that these solutions are securely deployed. The goal is to create a chatbot experience that is both conversational and natural, engaging, and intuitive. Responsibilities include: ·Develop applications that interact with web services, APIs, and other software applications. ·Designing the overall structure of the chatbot solution, including determining necessary features, user flow, API development and integration with other systems. ·Implementing and tuning Natural Language Processing techniques to improve chatbot’s understanding and response accuracy. ·Training, deploying AI models and chatbot performance monitoring by creating and utilizing Dashboards. ·Creating custom indexes, managing data sources, and tuning intent matches to improve accuracy and relevance of results within the chatbot context. ·Designing conversational flows that provide a seamless and intuitive user experience. Strong focus on making the chatbot interactions as human-like and engaging as possible. ·Analyzing chatbot interaction datat o identify patterns, trends, and areas for improvement. Preparing reports on chatbot performance metrics. ·Identifying and resolving issues related to chatbot performance, including debugging and updating the system as necessary. ·Ensuring the chatbot complies with data privacy laws and maintaining high standards of security, especially when handling sensitive user data. ·Working effectively with cross-functional teams, including business analysts, UX designers, and project managers. Good communication skills are essential. ·Collaborate effectively with Automation CoE team members and incorporate the established standards and adhere to organization process and ensure that solutions align with target architectures and technology roadmaps. ·Plan, Initiate and spearhead proof of concept initiatives using emerging technologies. ·Technical writing leveraging Word, Powerpoint, Visio, Sharepoint Skills and Credentials: ·Extensive knowledge of developing chatbots using Microsoft’s Bot Framework. Familiarity with Azure services like Azure Bot Service, Azure AI Search, and Azure AI Language Service and Microsoft CoPilot is very important. ·Ability to integrate chatbots with various Microsoft services (like Office 365, Sharepoint) and third-party APIs to enhance functionality. ·Ability to develop AI chatbots using Google CCAI Services, create and utilize Looker Dashboards for performance monitoring of implemented chatbots is preferred ·Strong programming skills in languages such as C#, .NET, JavaScript, or Python. Experience in developing, testing, and deploying chatbot applications. ·Ability to facilitate and leading discussions with business SME’s ·Ability to create and present Chatbot proposals and communicate both business and technical concepts. ·Ability to lead and conduct emerging technology analysis and conduct proof of concept initiatives. ·Experience in training and deploying AI models. ·Experience in leading efforts to create technology solutions and architectures impacting critical areas of the business. ·Ability to establish and maintain a high-level of customer trust and confidence. ·Ability to think critically and solve problems. ·Strong consultative skills at a cross-functional level. Experience ·Bachelor's degree in Computer Science, Information systems or related discipline, or equivalent and extensive related project experience; Master’s degree preferred. ·Five years of experience in IT, with 2 years Microsoft Chatbot Developer experience and five years .NET Developer experience ·AI Chatbot Developer Experience using Microsoft Bot Framework is mandatory and Google CCAI Services is preferred. ·Minimum of five years of hands-on design and implementation experience in IT, with knowledge in a minimum of two of the following technical disciplines: O Application development O Network design O Middleware O Servers and storage O Database management O Operations Thanks and Regards, Santosh Yambari Sr. IT Recruiter 614-212-6580 Office x1009 1103 Schrock Road, Suite 102 Columbus, OH 43229 www.comtechglobal.com MBE & SBA 8(a) Certified 614-350-2021 Direct 614-423-2526 Fax sya@comtechglobal.com Current Openings https://www.comtechglobal.com/job-openings.php Candidates and Vendors For H1b visa and EAD (GC or OPT), we will need a copy of visa, DL, passport and I-94 on day of joining. Please do NOT submit for position if you or your candidate are not willing to share these items by joining date, as we will match copies of visa information and DL submitted with originals in person.
