Job ID: 8686

Job Title: Looking for Onbase specialist

Number of Positions: 1

Location: Columbus OH

Job Type: contractor

Contact Email: saf@comtechglobal.com

Post Date: 04/08/2024

Expire Date: 04/15/2024

Job Description:

Responsibilities:  Provide updates on OnBase Status by attending various meetings for Case Management System.  Learns OnBase Case Management System and guide Executive Director to make high level decisions  Apprise Executive Director of all OnBase updates.  Utilize Outlook to manage Executive Director’s Calendar, schedule meetings and send correspondence.  Assistant independently formulates decisions &/or judgments involving non-legal interpretation of policies & procedures as they would apply to given situation to resolve problems, to prepare correspondence &/or reports or to carry out other assignments. Additional Tasks • Under general supervision, maintains & updates the office case processing database. • Enters case file information into the database (e.g., closure dates, routing information, case recommendations). • Assists with routing cases & processing charges (e.g., walk-in, mail-in, online); • Assists with preparing & submitting cases to Central Office for the and the Confirmation Agenda. • Prints labels, creates & compiles reports, & prepares case folders for investigations. • Performs related clerical functions (e.g., acts as receptionist; answers telephones; responds to general inquiries; screens/refers calls; takes messages & greets visitors; updates & maintains filing system; creates intake packets; logs & distributes mail; maintains case logs; assists with regional payroll). 2 • Operates personal computer, photocopier machine, facsimile machine, & other general office equipment. • Performs other related duties as assigned.

Job ID: 8685

Job Title: Looking for IT Security Analyst in MI

Number of Positions: 1

Location: MI

Job Type: contractor

Contact Email: saf@comtechglobal.com

Post Date: 04/05/2024

Expire Date: 04/10/2024

Job Description:

Position Description:  The IT Security Analyst is responsible for completing and maintaining system security plans (SSP) for new and existing systems. This requires close coordination with IT project teams, business and enterprise security representatives, and product owners, to establish and maintain processes and controls for security vulnerability remediation. Responsibilities:  Create system security plans (SSP) for new applications in alignment with the Secure Application Development Life Cycle (SADLC)   Maintain SSPs for existing applications requiring authority to operate (ATO) and those facing software and/or hardware enhancements.  Continuously monitor plans of action and milestones (POA&M) and corrective action plans (CAP) as they relate to the SSPs in collaboration with the MDOT Enterprise Information Management (EIM) office.  Validate respective SSPs to ensure NIST control requirements are met.  Author recommendations associated with your findings on how to improve the customer’s security posture in accordance with SOM PSP & NIST controls.  Assist team members and vendors with proper artifact collection to satisfy assessment requirements. Skillsets Required:  Experience in the IT industry analyzing and applying information security principles and practices Required: 1 Years  Experience reviewing IT systems/applications plus basic knowledge of networking components and various operating systems Required: 1 Years  Experience analyzing the applicable NIST Special Publications 800-37 Revision 1, 800-53 Revision 3,4or 5, and 800-53A Revision 1. Required: 1 Years  Experience with other Security Frameworks (ISO, NIST, COBIT, HIPAA/HITECH, etc.) and regulatory requirements is a plus Nice to have: 2 years  CISSP, CISA, PMP and/or Security+ certification Nice to have  Experience working with software vendors to implement security controls Nice to have  Experience working independently and in a team environment  Strong written and verbal communication skills including the ability to explain technical matters to a non-technical audience  Ability to collaborate on multiple projects/efforts at a given time  Flexibility to adjust quickly to multiple demands, shifting priorities, ambiguity, and rapid change

Job ID: 8684

Job Title: Looking for System Specialist in PA

Number of Positions: 1

Location: Harrisburg PA

Job Type: contractor

Contact Email: saf@comtechglobal.com

Post Date: 04/05/2024

Expire Date: 04/08/2024

Job Description:

List of Skills 1.Thorough knowledge and use of ServiceNow or understanding of asset management system 2.Expert knowledge and use of Windows OS and O365 Office products 3.Excellent customer service awareness and communication skills 4 4.Knowledge of hardware desktop, printer, scanner,video 5.Knowledge of software 6.Knowledge of imaging workstations using MDTand/or SCCM 7.Excellent troubleshooting and problem-solving skills 8.Ability to transport/lift boxes/equipment 9.Ability to work independently and as a member of a team 10.Knowledge of VPN setup, support and install 11.Able to resolve technical issues with users over the phone 12.Knowledge of active directory use and privileges 13.Knowledge of wireless workstation setup and support 14.Ability to think and act under pressure 15.Good organizational skills 16.Excellent etiquette and professionalism

Job ID: 8683

Job Title: Help Desk Analyst - Harrisburg, PA

Number of Positions: 1

Location: Harrisburg, PA

Job Type: contractor

Contact Email: grace@comtech-global.com

Post Date: 04/05/2024

Expire Date: 04/01/2024

Job Description:

Help Desk Analyst - 1+ year of field experience. 2-year associates degree or equivalent technical study. The Help Desk Analyst performs the skills listed below- • Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone. • Investigates and resolves computer software and hardware problems of users. • Answers questions, applying knowledge of computer software, hardware, systems, and procedures. • Talks with technical and non-technical co-workers to research problem and find solution. • Asks user with problem to use telephone and participate in diagnostic procedures, using diagnostic software or by listening to and following instructions. • Create and escalate Remedy trouble tickets to Tier 2 Service Desk staff and/or 3rd Party Service Providers as needed to ensure resolution. • Follow quality standards and displays strong customer service skills. • Able to work in a team environment. • Complete assigned tasks. • Excellent communication skills; both written and spoken. • Reset or restore mainframe, LAN and User IDs and passwords through RACF or Active Directory • Diagnose and coordinate the repair of products by dispatching and tracking the work of appropriate Service Providers. • Research and update, as needed, reference publications and diagnostic aids to seek information necessary to resolve end user issues. Required Skills: • Experience with call tracking and ticketing software • Attentive to details and ability to be resourceful (using supplied documentation) • Ability to support users with limited knowledge of computers, software, hardware, and systems • Above average communication skills and telephone manner. • Excellent organizational skills • Basic User & Security Group Active Directory administration • Strong knowledge of Microsoft based operating systems with emphasis on Windows 7 and Office 365 • Experience with using and troubleshooting Office 365 within a network environment (permissions, calendar sharing, delegation) • You will be a self-motivated achiever who gains satisfaction from providing excellent customer service • 1+ years previous IT Service Desk and/or Call Center experience required. ***Saturday work from 8 AM - 12 PM is scheduled for once a quarter and management will give at least two weeks’ notice beforehand.***

Job ID: 8682

Job Title: QC Analyst - Harrisburg, PA

Number of Positions: 1

Location: Harrisburg, PA

Job Type: contractor

Contact Email: grace@comtech-global.com

Post Date: 04/05/2024

Expire Date: 04/01/2024

Job Description:

** Resource will be required to be on-site approximately 4 days a month. ** Description Of Duties and Responsibilities • At the core, ensure that the business processes are being validated from a holistic End-to-End perspective for all valid scenarios possible, ensuring best in class customer service for end users, call center agents, and other stakeholders is always delivered. • Perform rigorous testing and validation efforts, necessitating a dedicated focus. • Create, execute, and document test plans and scripts. • Be responsible for comprehensively testing all aspects of our systems, including Account Management, Case Management, Payments, Dispute Management, Dunning and Collections, Correspondence, and Invoicing. • Capture, and maintain data, plus run reports to implement data analyzed optimizations on the omnichannel perspective of the customer. This will include, but is not limited to Portal, Natural Language IVR contained telephony, Chatbot, email/ forms, walk-in, and social media. • Review test scripts provided by vendors. • Conduct system stress testing to identify potential issues. • Collaborate with the QC Lead to ensure quality control. • Manage and execute testing scripts within the ADO system. • Advocate for Quality Assurance and industry best practices. • Ensure project adherence to quality principles and guidelines. • Oversee all aspects of quality assurance and testing for software and IT system releases. • Maintain high-quality procedures for creating user stories, tasks, test cases, and bugs. • Provide feedback for production deployment readiness. • Develop and maintain a productive working relationship with technology staff, business owners, project sponsors, vendors, and key clients. • Lead and participate in project team activities for system work efforts related to enterprise systems. • Work independently to accomplish the tasks and duties assigned. • Adhere to the company standards, policies, and procedures. • Utilize various software and/or technology tools to perform job duties. • Perform tasks and other duties as assigned. Minimum Experience • Minimum 5 years of experience in large-scale integrated solutions. • Minimum 5 years of CRM Microsoft D365 testing experience for enterprise level implementations dealing with microtransactions. • Minimum 5 years of CRM Microsoft D365 experience in testing entity customization, form design, views, business process flows, Power Automate, Logic Apps, workflow, and business process rules. • Efficient in finding issues and debugging issues using stack traces, logic app log failures, and plugin profilers. • Hands-on testing experience. • Experience developing and executing system testing scripts for overall system implementations. • Proficiency in developing and automating testing scripts for CRM (Azure-based system), ERP (SAP Financials), Natural language IVR, Real-time payments, Telephony applications, and 30+ Vendor Integrations. • Experience with MS Azure ADO for testing and quality. • Equivalent combination of education and/or experience may be accepted. • Proficient in the Microsoft Office 365 suite of business software including Teams, Word, Excel, and PowerPoint, plus proficient in Microsoft ADO Testing Module. Desired Skillset • 8 or more years of expertise in software development testing. • 5 or more years of experience in testing operations system with a focus on CRM • 5 or more years of experience in testing various channels of Account Management; Case Management; Payments using Credit Cards and ACH at a minimum, Digital Wallets is desirable; and Disputes. • 5 or more years of experience in testing financial transactions and finance functionality, including but not limited to Dunning and Collections, and Financial Reconciliation. • Proficiency in Risk-Based Test Management and Test Automation - Tosca, Performance Testing, Regression Testing, Disaster Recovery Testing, and Data Migration Testing. • Proficiency in MS Azure DevOps testing module. • Knowledge of ITIL/ITSM practices and methodologies. • Understanding of cloud-based software solutions. • Strong written and oral communication skills. • Excellent listening, presentation, and interpersonal skills. • Ability to communicate technical ideas in a user-friendly manner. • Strong multitasking and project management abilities. • Motivated self-starter. Certifications / Education • Bachelor’s degree in business management or information systems. • One or more software Testing Certifications. • Equivalent combination of education and/or experience may be accepted.

Job ID: 8681

Job Title: Cybersecurity Consultant at Columbus, OH(Hybrid)

Number of Positions: 1

Location: Columbus, OH(Locals only)

Job Type: permanent

Contact Email: skm@comtechglobal.com

Post Date: 04/05/2024

Expire Date: 04/05/2024

Job Description:

Role: Cybersecurity Consultant Location: Columbus, OH(Locals only) Requirement Description: The Ohio Department of Aging (ODA) is looking for an experienced and highly skilled Sr. Cybersecurity Consultant to join the team. She or he will assist in guiding cybersecurity best practice, building a security focused culture through partnership and collaboration with the business and technology. This position combines responsibility for exercising cybersecurity strategy and roadmap, education and awareness, governance and Compliance. This position will function as a Cybersecurity program consultant that include: • Develops and implements business domain expertise to inform the cybersecurity and compliance risk management strategy. • Exercises appropriate standard and associated risk controls based in compliance with NIST 800-53. • Develops, implements, and maintains security controls, processes, and procedures to manage risk across all information system environments (infrastructure, network, and applications) with the assistance of the application and infrastructure management teams. • Ensures technology risk impacting the business is effectively identified, quantified, communicated and managed, including recommendations for resolution and identifying the root cause/key themes. • Determines how mainstream and emerging technologies can be safely and securely used to advance business strategy. • Establishes and manages a security risk governance framework; publishes and disseminates security policies, standards, and supporting materials to reduce risk through security awareness, and monitors compliance. • Assists and directs organization in the daily execution of identifying, developing, implementing, and maintaining processes to reduce strategic business and information risks. • Develops overall cybersecurity program plans, guidance, and procedures necessary to effectively execute diverse technical, administrative and program functions. Mandatory Requirements • 4-year college degree or equivalent technical study • Proven experience leading and managing innovative teams of highly technical professionals 15+ years in privacy, security, or a related field • One or more Information Security Certifications preferred: CISSP, CISM, CCSP, GSLC, GSEC, CISA • Strong experience in developing cybersecurity roadmap and strategy • Demonstrate clear and concise writing, and verbal skills to communicate complex issues and solutions in simple terms to all levels of the organization • Strong experience in cybersecurity strategic planning, NIST compliance, CMMC or CMMI maturity models • Strong experience in Program Management or experience planning and leading a team to achieve a technical goal. • Demonstrated experience with collaborating in a highly matrixed environment which involves multiple internal and external stakeholders to gather data that enables prioritization and action • Experience with developing key metrics reports, tracking project, develop corrective action project plans as required Experience with developing key metrics reports, tracking project, develop corrective action project plans as required • Excellent analytical, project management and organizational skills with a keen attention to detail. • Solid analytical/problem-solving skills with the ability to identify solutions to unusual and complex problems. • Excellent written and verbal communication skills.

Job ID: 8680

Job Title: Cybersecurity Consultant at Columbus, OH(Hybrid)

Number of Positions: 1

Location: Columbus, OH(Locals only)

Job Type: permanent

Contact Email: sya@comtechglobal.com

Post Date: 04/05/2024

Expire Date: 04/05/2024

Job Description:

Role: Cybersecurity Consultant Location: Columbus, OH(Locals only) Requirement Description: The Ohio Department of Aging (ODA) is looking for an experienced and highly skilled Sr. Cybersecurity Consultant to join the team. She or he will assist in guiding cybersecurity best practice, building a security focused culture through partnership and collaboration with the business and technology. This position combines responsibility for exercising cybersecurity strategy and roadmap, education and awareness, governance and Compliance. This position will function as a Cybersecurity program consultant that include: • Develops and implements business domain expertise to inform the cybersecurity and compliance risk management strategy. • Exercises appropriate standard and associated risk controls based in compliance with NIST 800-53. • Develops, implements, and maintains security controls, processes, and procedures to manage risk across all information system environments (infrastructure, network, and applications) with the assistance of the application and infrastructure management teams. • Ensures technology risk impacting the business is effectively identified, quantified, communicated and managed, including recommendations for resolution and identifying the root cause/key themes. • Determines how mainstream and emerging technologies can be safely and securely used to advance business strategy. • Establishes and manages a security risk governance framework; publishes and disseminates security policies, standards, and supporting materials to reduce risk through security awareness, and monitors compliance. • Assists and directs organization in the daily execution of identifying, developing, implementing, and maintaining processes to reduce strategic business and information risks. • Develops overall cybersecurity program plans, guidance, and procedures necessary to effectively execute diverse technical, administrative and program functions. Mandatory Requirements • 4-year college degree or equivalent technical study • Proven experience leading and managing innovative teams of highly technical professionals 15+ years in privacy, security, or a related field • One or more Information Security Certifications preferred: CISSP, CISM, CCSP, GSLC, GSEC, CISA • Strong experience in developing cybersecurity roadmap and strategy • Demonstrate clear and concise writing, and verbal skills to communicate complex issues and solutions in simple terms to all levels of the organization • Strong experience in cybersecurity strategic planning, NIST compliance, CMMC or CMMI maturity models • Strong experience in Program Management or experience planning and leading a team to achieve a technical goal. • Demonstrated experience with collaborating in a highly matrixed environment which involves multiple internal and external stakeholders to gather data that enables prioritization and action • Experience with developing key metrics reports, tracking project, develop corrective action project plans as required Experience with developing key metrics reports, tracking project, develop corrective action project plans as required • Excellent analytical, project management and organizational skills with a keen attention to detail. • Solid analytical/problem-solving skills with the ability to identify solutions to unusual and complex problems. • Excellent written and verbal communication skills.

Job ID: 8679

Job Title: .Net Developer with MS Azure experience in OH

Number of Positions: 1

Location: Columbus OH

Job Type: contractor

Contact Email: saf@comtechglobal.com

Post Date: 04/04/2024

Expire Date: 04/04/2024

Job Description:

Mandatory skills · Experience in leading teams through multiple stages of software development (from system analysis to deployment) – 5+ years. · Experience in systems architecture, design, development, using Microsoft.NET technologies – 12+ years. · Experience in using Microsoft Azure – 5+ years. · Experience in developing cloud architecture and adoption strategy for Azure – 3+ years. · Experience in developing/maintaining Azure cloud native IT systems – 3+ years. · Experience in migrating existing .NET applications to Azure – 3+ years. · Experience with Azure DevOps, including git, boards, and CI/CD pipelines – 3+ years. · Experience in creating Azure DevOps Continuous Integration Delivery pipelines in Powershell – 3+ years. · Experience in managing APIs with Azure APIM – 4+ years. · Experience in developing web applications utilizing the .NET 4.0 or higher – 10+ years. · Experience with Microsoft .NET 6 – 2+ years. · Experience in design and development using ASP.NET MVC 5 – 7+ years. · Experience with ASP.NET Core MVC 6 – 2+ years. · Experience in developing with the C# language – 10+ years. · Experience in development using Entity Framework (EF) 4.0 or later, including LINQ to SQL – 10+ years. · Experience in development using Entity Framework (EF) Core 6.0, including LINQ to SQL - 2+ years. · Experience in developing applications using Kendo UI Controls for ASP.NET MVC 5 – 5+ years. · Experience in developing applications using Kendo UI Controls for ASP.NET Core MVC 6 – 2+ years. · Experience in developing applications using JavaScript, jQuery, and CSS 3.0 – 5+ years. · Experience in developing applications using Bootstrap framework 3 – 5+ years. · Experience in developing Service Oriented Architecture (SOA) using Web API – 5+ years. · Experience with SQL Server including Database Design and development including optimization of queries, creating tables, views, stored procedures, and functions – 10+ years. · Experience in developing with Visual Studio 2019/2022 – 4+ years. · Experience in writing unit tests in Visual Studio – 5+ years. · Experience on a project within the AGILE methodology – 5+ years. · Ability to collaborate with supporting resources across business and/or functional lines. · Have excellent oral and written communication skills; strong meeting and work session facilitation skills. · Ability to provide guidance and mentoring to technical and non-technical staff.  Certifications or Desired skills if any · Experience with OAuth 2.0 and OpenID Connect. · Microsoft .NET, Architecture, or relevant certifications. Nice To Have Skills Qualifying questions if any Is the candidate currently in Ohio Hybrid – 2 days mandatory in the office in 246 North High Street Columbus Ohio Open to MBE/EDGE

Job ID: 8678

Job Title: Help Desk Analyst - Harrisburg, PA

Number of Positions: 1

Location: Harrisburg, PA

Job Type: contractor

Contact Email: grace@comtech-global.com

Post Date: 04/03/2024

Expire Date: 04/11/2024

Job Description:

Help Desk Analyst 2 Fully remote position but training will occur on-site. After training, this will be a telework from home position. The candidate will be expected to have a dedicated workspace available. Help Desk Analyst (HDA2) - 3 to 5 years field experience. Role Description: • Acts as a subject matter expert for one or more custom or COTS applications. • Talks to programmers to explain software errors or to recommend changes to programs. • May work as in-house consultant and research alternate approaches to existing software and hardware when standardized approaches cannot be applied. • Write software and hardware evaluation and recommendations for management review. • Write or revise user-training manuals and procedures. • Develops training materials, such as exercises and visual displays. • Provides technical assistance, support, and advice to end users for hardware, software, and systems. • Provides hands-on technical assistance to business and technical users. • Investigates and resolves computer software and hardware problems of users. • Serves as a contact for level 1 support. • Serves as a contact for users having problems using computer software, hardware, and operating systems, and escalates as necessary. • Determines whether problem is caused by hardware, software, or system. • Answers questions, applying knowledge of computer software, hardware, systems and procedures. • Talks with technical and non-technical co-workers to research problem and find solution. • Asks user with problem to use telephone and participate in diagnostic procedures, using diagnostic software or by listening to and following instructions. • Experienced with a variety of call-tracking software and systems.