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Epic Application Coordinator-Epic Clinical Improvement
Epic Application Coordinator-Epic Clinical Improvement
Location: Columbus, OH
Direct Hire
Responsibilities
The Clinical Improvement Application Coordinator will collaborate with multi-disciplinary clinical teams and business units to identify system solutions. This role will leverage both logic and creativity to develop presentation, communication, analytical, problem-solving, multi-tasking, decision-making, and process improvement skills. Competencies for each of the areas below are outlined in the Clinical Improvement Career Ladder.
• System Configuration:
o Understand the business functionality relating to configuration and customization of workflows within Epic systems to meet the specific needs of goals outlined by clinical teams.
o Utilize technical and/or clinical knowledge to design innovative solutions that address clinical challenges and support evidence-based practices.
o Facilitate the design, configuration, validation, and implementation of new or modified Epic functionality in coordination with multi-disciplinary teams.
• Project Coordination:
o Collaborate with clinical departments and specialties to analyze existing workflows and processes, identifying opportunities for improvement and efficiency gains.
o Develop and deliver presentations to teams, including clinical staff, informatics, and leadership, to gather requirements, demonstrate enhancements, and collaboratively implement solutions that enhance clinical outcomes.
o Basic understanding of effective communication channels to provide implementation updates to teams.
o Ability to adapt to evolving priorities in alignment with organizational needs.
• Clinical Workflows:
o Basic understanding of physician, nursing, and ancillary workflows within inpatient, emergency, and ambulatory settings, including functionalities pertaining to ordering (e.g., order sets, panels) and documentation (e.g., progress notes, after-visit summaries, flowsheets).
o Leverage knowledge in clinical workflows to inform system configuration decisions effectively.
Qualifications
Qualifications and Experience
To successfully fulfill this role, a candidate must possess the minimum qualifications and experience described below:
• Pediatric care strongly desired, a clinical background preferred.
• Epic certifications in Inpatient Procedure Orders or Inpatient Clinical Documentation are desired.
• An operational background in Health Information Technology or Quality Assurance is also preferred.
• Experience interacting with clinical or business areas to gather and understand workflow processes and technical requirements is desired.
• A bachelor’s degree or equivalent experience is required, and clinical licensure and/or other certifications are preferred.
• Exceptional interpersonal, presentation, and communication skills are required to interact effectively with all levels of the organization and external contacts.
• Strong skills in using PC desktop applications such as MS Teams, PowerPoint, OneNote, Word, and Excel are preferred.
• Ability to work flexible schedules to meet job requirements, including occasional after-hours support and optional overnight travel.
Minimum Physical Requirements
• Position requires ability to talk, listen and type.
• Position requires the ability to interact effectively with customers and information systems personnel across the organization.
Thanks and Regards,